Delivery Information
Australia domestic - $14.95
For express delivery - Contact Us for a quote
Local Pickup
If you are local to Noosa, orders can be collected in person from our Noosaville showroom - just select 'Local Pickup' when checking-out online. Christmas orders can be collected from our Noosaville showroom up to and including 24th December - just select Local Pickup at the Checkout.
Pre-orders
Pre-order purchases can be made online giving customers the opportunity to secure incoming items before they sell-out. The estimated delivery date is indicated at the time of ordering and orders will be shipped automatically when in stock. Customers who make a pre-order will be notified by email if the estimated delivery date changes due to unforeseen delays. Where pre-order and in-stock items are ordered together, we will post all items together once they are available. Please contact us if you would like to arrange prior shipping of in-stock items, where a flat shipping rate of $14.95 will apply.
Christmas 2021 Orders
With the festive shopping period already in full swing across Australia, the message from the couriers is to order early to ensure your parcels have the best chance of pre-Christmas delivery.
We will ensure all orders placed by 10am on the 13th December* are lodged with the couriers in time for pre-Christmas delivery.
*Excludes NT where orders need to be placed by 10am 10th December.
We have also added an express shipping option at the checkout on our smaller gift items*. These products can be ordered up until 10am on the 20th December**
* Includes: single blankets, throws, tablecloths, napkins, aprons, bags, baskets and small rugs (orders under 3kg).
** Excludes NT (order by 10am 15th December) and WA (order by 10am 17th December)
If your order does not qualify for express shipping please contact us and we will provide a quote and ETA.
Christmas orders can be collected in person from our Noosaville showroom up to and including 24th December - just select Local Pickup at the Checkout.
Parcels sent after these dates will still be delivered as quickly as possible but may not reach their destination by Christmas.
General Delivery Information
Goods will be shipped within 3 working days of receiving an order.
Full tracking and courier details will be provided.
If you would like to upgrade to express delivery or need it by a certain date, please contact us by phone or email before placing an order.
In order to meet parcel size and weight requirements, orders may be shipped in multiple parcels.
Please check your address as we cannot accept any liability for late or failed delivery if the address is not entered correctly. Additional charges will be made for redirection or redelivery due to address error.
If you have any questions about delivery please contact us prior to making your order.
Ottomans
Please note, our ottoman footstools are made to order and take approximately 6-10 weeks to be handmade and delivered. Due to their size and shape, it is not possible to deliver our ottomans to a PO Box address. Please be sure to specify an alternative address when ordering.
New Zealand Deliveries
Our beautiful rugs and homewares are now available in New Zealand!
Shipping to New Zealand can be selected at the checkout. Weights displayed at checkout refer to the estimated consignment (shipping) weight and not the product weight.
For 2021 Christmas delivery to New Zealand, please order online by 10am on December 7th.
Importing products into New Zealand may incur additional costs including but not limited to import GST and duty. We recommend you contact the relevant customs department in New Zealand for further information.
We are unable to accept responsibility for items held at customs as a result of non-payment of import costs.
Please check your address as we cannot accept any liability for late or failed delivery if the address is not entered correctly. Additional charges will be made for redirection or
redelivery due to address error.
If you have any questions about delivery please contact us prior to making your order.