Terms of service
Company Status
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Weaver Greens’ relationship with you in relation to this website.
The term "Weaver Green” or “us” or “we” refers to the owner of the website Weaver Green PTY LTD (ACN 637 294 494). The term “you”, "your", or "customer" refers to the user or viewer of our website.
Website Usage
The use of this website is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this website indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Weaver Green indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Weaver Green. Weaver Green reserves to make changes to this website and these terms and conditions at any time, without prior notice.
Copyright and or Trademark Notice
This website and its content is copyright of "Weaver Green PTY LTD©2020” All rights reserved. Unless otherwise specified, all materials appearing on this website, including the text, website design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Weaver Green. All software used on the website is the sole property of Weaver Green or those supplying the software. You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Weaver Green. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Links Policy
This website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that Weaver Green is not responsible for the operation of or content located on or through any such website.
Disclaimer and Limit of Liability
The information contained in this website is for general information purposes only. The information is provided by Weaver Green and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
You agree that Weaver Green, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the weavergreen.com.au website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
Pricing and Availability
Payment may be made by any of the methods indicated on our website. Payment shall be made in Australian Dollars.
A delivery charge will be applied at checkout, please view our Delivery Information page.
All products listed on our website are subject to availability and apply only to Weaver Green. At times some products listed become unavailable, if so will be contact you to update you and suggest a possible replacement. We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the products at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.
Orders are dispatched on receipt of payment by credit card via the online checkout system.
Returns Policy
To be entitled to change of mind returns, you must contact us within 7 days of receiving the goods and return the items to us within 21 days of receipt of the goods. You may then opt for a store credit, to exchange the goods or request a full refund, excluding the cost of delivery.
Your refund will be paid within 10 days of us receiving the goods back, providing they are still in saleable condition minus the cost of original shipping. Return postage is charged at a flat rate of $19.95, which includes a $5 restocking and admin fee.
When packaging a return item(s), please ensure the parcel meets the physical guidelines below:
Maximum Weight: 22kg
Maximum Length: 105cm
Maximum Volume: 0.25m3
In the case of exchange due to faulty or misdescribed goods, please contact us immediately, and we will cover the return postage, as well as postage for the replacement item.
In the case of change of mind exchanges, another $14.95 flat rate will be charged to ship the replacement item. For change of mind refunds,we will not refund the postage paid on the original order.
We cannot accept change of mind returns or exchanges on sale items.
This cancellation policy does not affect your rights when we are at fault -for example if goods are faulty or misdescribed.
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Customer Registration
On your first order you need to complete your contact details and provide a password. This allows you on subsequent visits to simply type in your email address and password to save time on your next purchase. To register with us you need to be 18 years or over, and you warrant that the details provided by you on registration are true, accurate and complete in all respects.
Gift Vouchers
If you are the purchaser, please double-check the delivery email address you enter - it is your responsibility to do so and we're afraid we cannot be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect.
We cannot take responsibility for any gift vouchers that are lost, damaged or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.
Gift vouchers purchased are only valid for a single transaction; any remaining amount is not exchangeable with cash or another voucher and will be automatically forfeited.
Any additional cost exceeding the value of the voucher will be paid by the redeemer. Gift vouchers must be redeemed within the expiry date shown on the front, and the appropriate code must be quoted when ordering.
From time to time, gift vouchers may get caught in spam filters, and it is the recipient's responsibility to check these filters. We cannot take responsibility if a gift voucher cannot be delivered to the recipient's email address because of spam filters, firewalls, the capacity of the recipient's mailbox or any other factors outside of our control.
If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).
We reserve the right to vary these terms and conditions.
The conditions of use relating to any discount code will be specified at the time of issue.
Jurisdiction and Venue
The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
The Purchase Services offered by Weaver Green is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.